FAQs

Below FAQ are some common asked questions from our customers.
If you have other questions, please just send it to info@neverhaveiever.shop
For immediate support, drop us a message on our official Instagram!

Why to choose Never Have I Ever

We empower creativity: Collaborations with local artists bring their art to the world, celebrating unique and custom styles. We provide premium quality, 3D handmade press-on nails, like pre-made nails from nail salons. Our products are eco-chic: sustainable, reusable, and perfect for the mindful generation.
Handmade ensures unique, high-quality craftsmanship in every piece. It supports local artisans and time-honored techniques. Guarantees superior quality and aligns with our ethical and sustainable practices.
Art-licensed means each design is original and artist-approved. We support the creative community by licensing art from talented artists. Our products feature exclusive, culturally rich designs that stand out.

Before purchasing

Wrap & Measure: Use a tape to circle your nail at its WIDEST. No tape? Wrap paper, mark, and measure straight. (*Note: Expect up to 1mm variance due to manual crafting.). More details please check 'Tutorial' from the footer menu.

Clean your nails, apply the adhesive, press on the nails. For detailed instructions, visit "Tutorials" page from the footer menu.

To remove our nails safely, soak your hands in warm, soapy water for about 10-15 minutes. Gently lift the edges with a manicure stick. Avoid pulling or forcing them off to protect your natural nails. For detailed instructions, visit "Tutorials" page from the footer menu..

Our nails can last up to two weeks with proper care.

Yes! Use promo code: FRIEND to get 30% off on your first order. Plus, we offer seasonal discounts on select products. Stay tuned!

We ship to the US currently. Delivery times vary based on location.

After-sales

After shipment, you'll receive an email with a tracking number to monitor your order's delivery status.

Our return policy allows for returns within 30 days of receiving the item. The item must be in its original condition, with tags and packaging, and you'll need the receipt or proof of purchase. Contact us at info@neverhaveiever.shop to start a return. Damaged or defective items can also be returned. Refunds will be issued within 10 business days. Contact us at neverhaveiever.shop@gmail.com if there are any issues.