FAQ

Below are some common asked questions from our customers.
If you have other questions, please just send it to info@neverhaveiever.shop

For immediate support, drop us a message on our official Instagram!

About Us

Why Choose Never Have I Ever?

Our Mission & Vibe 

At Never Have I Ever, we believe beauty is a reflection of who you are, how you feel, and what you stand for. We are building a space for self-expression without rules, pressure, or permission. We’re here for the bold, the experimental, and everyone in between.

Our Difference:

Artist-Driven: We support creators and uplift diverse voices, ensuring our designs—from press-ons to tattoos—help you show up honestly in the world.

Zero Commitment, Maximum Impact: Change your look as often as your mood. Our products offer aesthetics with DIY ease.

Learn more about us

What does art-licensed means?

Art-licensed means each design is original and artist-approved. We support the creative community by licensing art from talented artists. Our products feature exclusive, culturally rich designs that stand out.

 Product & Care

How do I apply & remove press-on nails? 
  • How do I choose my nail size? We offer universal sizing in every kit. Each set comes with a wide range of sizes, so you can always find the perfectly suited nail tips for your natural nails.
  • How to Apply: Prep is key! Push back cuticles, buff the nail surface lightly, and clean with an alcohol pad. Use adhesive tabs for short-term wear (1-3 days) or nail glue for long-term wear (1-2 weeks). 
  • How to Remove: * For Adhesive Tabs: Soak your hands in warm, soapy water for 5–10 minutes. Gently lift the edges with a wooden stick until the nail pops off.

For Nail Glue: Soak in a small bowl of acetone or use a specialized glue remover. Gently wiggle the press-on until it looses. Never pull or snap them off, as this can damage your natural nail bed. 

Full Tutorial: https://neverhaveiever.shop/pages/how-to-apply-press-on-nails 

  • Is it waterproof? Yes! Once set, they are fully waterproof. However, avoid water for 1 hour immediately after application to let the bond cure.
How do I apply & remove tooth gems? 
  • How to Apply: Our DIY kits include a UV bonding light, cleansing gel, and adhesive. Clean and dry the tooth, apply the gel and bond, place the gem, and cure with the UV light.
    Full Tutorial: How to Apply Tooth Gems
  • Is it safe? Yes, our gems are lead-free and use dental-grade bonding.
  • Disclaimer: While our kits are designed for safe DIY use, they are intended for healthy, natural teeth only. Do not apply to veneers, crowns, or damaged teeth. We recommend consulting with a dental professional if you have concerns about enamel sensitivity.
  • How long it lasts: Typically a few weeks to several months depending on application and oral habits.
How do I apply & remove temporary tattoos? 
  • How to Apply: Ensure skin is clean and oil-free. For water-transfer tattoos, press firmly with a wet sponge for 30 seconds. For sun tan stickers, simply peel and stick before your tanning session.
  • How long it lasts: 3–7 days for standard temporary tattoos; 
  • Waterproof? Yes, they are festival-proof! However, oil-based sunscreens and heavy scrubbing will break down the adhesive.
  • Makeup: Apply tattoos to clean skin before makeup. You can blend makeup around them, but avoid putting oily foundation directly on top.
How do I apply & remove rhinestone tattoos?
  • How to Apply: Peel with care (tweezers help!) and press onto dry, clean skin.
  • Wear Time: Best for 6–8 hours. We don't recommend wearing them for more than 8 hours to let your skin breathe.
  • Removal: Use warm water or a bit of makeup remover/baby oil to gently lift the edges.
  • Reuse: You can reuse these! Just clean the back and reapply using a tiny bit of lash glue or skin-safe adhesive.
How do I apply & remove sun tan stickers?
  • How to Use: Apply the sticker to clean, dry skin before tanning (sunbathing or tanning bed). Press firmly to ensure the edges are sealed.
  • How it Works: The sticker blocks UV rays, leaving a crisp, "natural" tattoo shape (a tan line) on your skin once you peel it off after tanning.
  • Is it waterproof? Yes, they are designed to stay on through sweat and light swimming while you tan.
  • Removal: Simply peel off after your tanning session. If any residue remains, a little baby oil or lotion will wipe it right away.

Before Purchasing

Do you offer promo codes?

Yes! Use promo code: FRIENDS to get 15% off on your first order. Plus, we offer seasonal discounts on select products. Stay tuned!

What are your shipping options?

We ship to the US currently. Delivery times vary based on location.

How much is the shipping fee?
  • Shipping Fees: We offer Free Shipping on all orders over $75. For orders under $75, the shipping rate will be calculated at checkout.

After-Sale

Can I track my order?

After shipment, you'll receive an email with a tracking number to monitor your order's delivery status.

What is your return policy?

Our return policy allows for returns within 30 days of receiving the item. The item must be in its original condition, with tags and packaging, and you'll need the receipt or proof of purchase. Contact us at info@neverhaveiever.shop to start a return.
Damaged or defective items can also be returned.

Refunds will be issued within 10 business days. Contact us at neverhaveiever.shop@gmail.com if there are any issues.