FAQ

Below are some common asked questions from our customers.
If you have other questions, please just send it to info@neverhaveiever.shop

For immediate support, drop us a message on our official Instagram!

Why to choose Never Have I Ever

Who is Never Have I Ever?

Never Have I Ever started as a belief that beauty is more than what you wear — it’s how you express who you are. We’re a community built on creativity, self-expression, and supporting artists, and we’re grateful to have you as part of that journey. Learn more about us

What does art-licensed means?

Art-licensed means each design is original and artist-approved. We support the creative community by licensing art from talented artists. Our products feature exclusive, culturally rich designs that stand out.

Before purchasing

How do I apply the nails? 

Clean your nails, apply the adhesive, press on the nails. For detailed instructions, visit "How to "page from the footer menu.

How do I remove the nails?

To remove our nails safely, soak your hands in warm, soapy water for about 10-15 minutes. Gently lift the edges with a manicure stick. Avoid pulling or forcing them off to protect your natural nails. For detailed instructions, visit "How to" page.

Can I reuse press-on nails?

Yes, you can reuse press-on nails multiple times. Save serious cash by choosing durable ABS sets and mastering gentle removal techniques today. For detailed instructions, visit blog

How long do the nails last?

Our nails can last up to two weeks with proper care.

Do you offer promo codes

Yes! Use promo code: FRIENDS to get 15% off on your first order. Plus, we offer seasonal discounts on select products. Stay tuned!

What are your shipping options?

We ship to the US currently. Delivery times vary based on location.

After-sales

Can I track my order?

After shipment, you'll receive an email with a tracking number to monitor your order's delivery status.

What is your return policy?

Our return policy allows for returns within 30 days of receiving the item. The item must be in its original condition, with tags and packaging, and you'll need the receipt or proof of purchase. Contact us at info@neverhaveiever.shop to start a return. Damaged or defective items can also be returned. Refunds will be issued within 10 business days. Contact us at neverhaveiever.shop@gmail.com if there are any issues.